Data Protection

Rammy Privacy Policy — How Your Information Is Kept Secure

Every piece of information you share with Rammy — personal or financial — is fully protected. Read this page to learn exactly how your data is collected, used, and kept safe.

Last updated: January 2026 SSL secured Available in Bengali
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No Third-Party Sharing
KYC secured
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What Rammy ensures to protect your privacy

Get up to speed on the key points before reading the full details.

Encrypted Data

All transactions and personal data are protected with SSL/TLS encryption and cannot be accessed by any external party.

Data is never sold

Rammy never sells or shares members' personal data with advertisers or any third parties.

Your Control

Members have the right to request access to, correction of, or deletion of their personal data.

Limited Access

Only authorized staff can access specific data, strictly within the scope of their role.

Stored for a specified period

Data is not retained beyond what is necessary. It is deleted once legal obligations have been fulfilled.

Right to Contact

For any questions about data protection, you can reach out directly to Rammy's support team.

Rammy's Full Privacy Policy

This policy explains how Rammy (https://rammy.world) how your personal information is collected, used, and kept secure. By registering on Rammy or using any of its services, you are considered to have agreed to this policy.

Explained in Plain Language

Privacy policies are often written in dense legal language. Rammy has made a conscious effort to present this one in plain, easy-to-understand English so every member knows exactly how their data is being used. If you have any questions, feel free to ask our support team.


1

Introduction & Scope

Rammy An internationally licensed online gaming and betting platform built specifically to serve users in Bangladesh. This Privacy Policy applies to the Rammy website, mobile version, and all related services.

This policy covers the following:

  • What Data We Collect From You and How
  • How Your Collected Data Is Used
  • How Long Your Data Is Retained and When It Is Deleted
  • When your information may be shared with third parties
  • Your Data Rights and How to Exercise Them

Rammy adheres to international data protection standards. Safeguarding your privacy is not just a legal requirement for us — it is an ethical responsibility.


2

What information is collected

Rammy only collects information that is genuinely necessary to provide its services. No excessive or irrelevant data is ever requested.

Data type Example When it's collected
Identity Information Name, date of birth, national ID number During registration & KYC verification
Contact information Mobile number, email address At registration
Payment Information BKash/Nagad number, bank account details On deposits or withdrawals
Transaction data Deposit, withdrawal, and betting history Automatically on every transaction
Device Information IP address, browser type, operating system Automatically while using the site
Behavioural Data Games played and time spent on the site Automatically at session end

During KYC verification, you may be asked to provide a photo of your national ID card or passport. These documents are used solely to confirm your identity and are stored in encrypted form.


3

How your data is used

Rammy uses the data it collects solely for specific, defined purposes. Each purpose is clearly outlined below:

  • Service delivery: Account management, payment processing, game operations, and customer support.
  • Identity verification: To prevent underage access and protect against fraud.
  • Security: Detecting suspicious activity and keeping your account secure.
  • Legal Obligations: Complying with anti-money laundering regulations.
  • Improving your experience: Suggesting games tailored to your preferences and improving the platform.
  • Contact: Sending important updates, bonus offers, and security alerts.
Promotional Messages

Rammy may occasionally send you messages about bonuses or promotions. To opt out, go to your account settings and turn off notifications, or contact our support team.


4

When and With Whom Your Data Is Shared

Rammy does not sell your data or share it with third parties for advertising purposes. Your information may only be shared in the following limited circumstances:

  • Service Provider: With payment processors (bKash, Nagad), game providers, and technology partners — only the minimum information necessary to deliver the service.
  • Legal Obligations: Data may be disclosed in response to court orders, regulatory requests, or legal investigations.
  • Change of ownership: If Rammy undergoes a change of ownership or merger, your data may be transferred to the new owner — however, the terms of this policy will continue to apply.
  • Anti-Money Laundering: Reporting suspected financial crimes to the relevant authorities is a legal obligation.

Before sharing any data with a third party, Rammy ensures that they adhere to the same standard of data protection. No third party may use your information for their own purposes outside of their contractual obligations.


5

Payment Data Security

Rammy supports transactions via bKash, Nagad, and bank transfer. All payment information is stored with the highest level of security.

  • Your bKash or Nagad number is stored on Rammy's servers in encrypted form and cannot be read directly.
  • Every deposit and withdrawal transaction is processed through SSL encryption.
  • Payment data is accessible only to authorised members of the finance team on a strictly limited basis.
  • Bank card details are never stored on Rammy's servers — all card transactions are handled directly by the payment gateway.
  • An automated alert system is triggered whenever suspicious payment activity is detected.
Payment Security Tips

Never share your bKash PIN or bank password with anyone — no Rammy staff member will ever ask for it. If anyone does, report it to support immediately.


6

Cookies & Tracking Technologies

Rammy uses cookies and similar technologies to enhance your experience on the site. Cookies are small files stored in your browser.

  • Essential cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
  • Functional Cookies: To remember your language preference, theme settings, and similar choices.
  • Analytics Cookies: Used to understand which parts of the site are most visited — not linked to any personally identifiable information.

Most browsers allow you to disable cookies. However, disabling essential cookies may prevent some of Rammy's features from working properly. To manage your cookie preferences, go to your browser's Settings > Privacy > Cookies section.


7

Data Retention Period

Rammy does not retain data beyond what is necessary. A separate retention period is defined for each type of data:

  • Account Information: For as long as your account is active, and for up to 5 years after closure.
  • Transaction records: Up to 7 years, as required by financial regulations.
  • KYC documents: 5 years after verification, or longer if required by law.
  • Support conversations: Up to 2 years after resolution.
  • Cookies Data: Until the end of the session, or for a maximum of 1 year.

Once the retention period expires, data is securely deleted in a way that prevents future recovery. Data related to ongoing legal investigations may be retained for a longer period as required.


8

Your rights

As a Rammy member, you have important rights regarding your personal data. Contact our support team to exercise any of these rights.

Right of access
You can request to see what personal information Rammy holds about you.
Right to rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Restrict Processing
you can object to the use of certain information.
Data portability
You can request a copy of your personal data.

To exercise your rights, email support@rammy.world or reach out via live chat. Rammy typically responds within 30 days. For more complex requests, it may take longer — you will be notified in advance if that is the case.

Please note that certain data may not be eligible for deletion due to legal obligations — for example, transaction records that must be retained under financial regulations.


9

Policy updates & contact

Rammy may update this Privacy Policy from time to time. Members will be notified of any significant changes by email or via a notice on the site. Continued use of Rammy after any changes have been made will be considered acceptance of the updated policy.

If you have any questions or concerns about this policy, please reach out through the following:

  • Email: support@rammy.world
  • Live Chat: 24/7, available on every page of the site
  • Response time: typically within 24 hours by email, faster via live chat

For serious data protection complaints, you also have the right to approach the relevant regulatory authority. That said, Rammy always aims to resolve issues directly — get in touch and you'll receive a prompt response.

How your data is kept secure

By combining technical and organizational security measures, Rammy has built a robust data protection framework.

SSL/TLS Encryption

Every connection on Rammy is encrypted using SSL/TLS protocol. Data traveling from your browser to Rammy's servers cannot be intercepted or read by anyone in between.

SSL/TLS · Encrypted Connection

Secure Data Storage

Data stored on our servers is encrypted. Databases are protected by firewalls and access controls. Regular security audits are conducted.

Encrypted Storage · Firewall

KYC Verification Process

Documents submitted during identity verification are processed and stored securely. Once verification is complete, document copies are kept at restricted access points only.

Secure KYC · Identity Protection

Real-time threat detection

Rammy's system can detect suspicious logins, unusual transactions, or unauthorized access attempts in real time and automatically sends out alerts.

Real-Time · Automated Protection

Staff training

All Rammy staff undergo regular data protection training. They are fully briefed on how to handle personal information and under what circumstances it must never be shared.

Trained team · Policy compliance

Regular security audits

Rammy's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed promptly.

Third-party audits · Regular testing

Everything you need to know about our Privacy Policy

Rammy supports Bangladesh's most popular mobile financial services. Both bKash and Nagad are available for deposits and withdrawals. Rocket can also be used for deposits. Bank transfer is supported as well, with all major Bangladeshi banks accepted. bKash and Nagad are the fastest options — deposits typically process within 5–15 minutes. Bank transfers take a little longer. The minimum deposit is ৳500 and the minimum withdrawal is ৳300. Please note that you must only use payment methods registered in your own name — transactions through another person's account are not permitted.

Some account details — such as your email address or notification preferences — can be updated directly in your settings. However, identity-related information such as your name, date of birth, or mobile number requires assistance from Rammy's support team to change, as these are tied to your KYC verification. To request a change, contact support via live chat or email support@rammy.world. You'll need to explain the reason for the change and may be asked to provide supporting proof — for example, an OTP to verify a new number. The process is typically completed within 24 hours.
Rammy's Privacy Commitment

Rammy believes transparency and trust go hand in hand. Your data is yours — we only use what's necessary to deliver our services. If you have any questions about our Privacy Policy, feel free to ask. To learn more about our terms, visit our Terms & Conditions View page.

Join Rammy with confidence — your data is protected

SSL encryption, fast payments via bKash and Nagad, and 24/7 support in Bengali — all in one place, only at Rammy.

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